A few natural questions
The receptionist answers the customer's question first. Then it asks two or three things a good salesperson would: what they need, when, and roughly how much. No forms.
WildZeroLead qualification
Hot leads to your team. The rest, followed up.
Every new enquiry gets a few natural questions in the chat. The answers mark each person hot, warm or cold. Hot leads reach your team on Telegram straight away, warm and cold ones are followed up for you, and everything is logged.
Hot, warm or coldHot leads on TelegramLogged to a sheet or your CRM
DY
Deniz Y.WhatsApp · from your ad
Hi, how much is a membership?
Hi Deniz! It's €40 a month, or €35 a month if you join for a year. Is it just for you, and when would you like to start?
Just me. Next week if I can.
Great. Would you like a free trial session first? Monday 18:00 or Tuesday 07:30 is free.
Example · marked hotHot lead · TelegramDeniz wants to join next week. Free trial offered for Monday or Tuesday.
How it works
A few questions. A clear next step.
Most enquiries look the same at first. A couple of good questions tell you who is ready now and who is only looking.
Hot, warm or cold
The answers are checked against your rules. Ready this week with a clear need? Hot. Interested but not yet? Warm. Just looking? Cold.
The right next step
Hot leads go to your team at once. Warm and cold ones are followed up automatically, so nobody is forgotten and nobody is pushed.
Works wherever your leads write.
Questions and answers right in the chat the customer started.
Instagram and Facebook
Direct messages from your profile and your posts.
Your website
Website chat and contact forms, scored the same way.
Your ads
Each lead is tagged with the ad it came from, so you see which ads bring hot leads.
Hot, warm, cold
What happens to each lead.
Every lead gets an answer. What happens next depends on how ready they are.
Ready now
Hot
They know what they want, and they want it soon.
- Sent to your team on Telegram at once
- With the chat so far and their answers
- A booking offered in the chat
Interested
Warm
They like what they see, but they aren't ready to decide.
- One friendly follow-up the next day
- A reminder of what they asked about
- Moved to hot when they're ready
Just looking
Cold
They're comparing, or asking for later.
- A polite, complete answer
- Kept in your list, with their question
- One gentle check-in later, if you want it
Your questions, your rules.
You choose the questionsWe write them with you, in your words.
You decide what hot meansTiming, budget, area or service: your call.
No interrogationsTwo or three questions, asked naturally in the chat.
No spamNo cold messages, one follow-up at most, and STOP always works.
Every lead logged
Nothing lost between chats.
Every enquiry is written to a sheet you can open at any time, or straight into your CRM.
- Name, channel and date
- What they asked, and how they answered
- Hot, warm or cold, and why
- What happened next: booked, followed up or closed
Hot · Deniz · WhatsAppJoining next week. Trial booked Monday 18:00.
Warm · Ali · InstagramAsked about classes. Follow-up tomorrow.
Cold · Elif · FacebookComparing gyms for the autumn. Kept on file.
Monday report · example
New enquiries64
Hot12
Warm21
Cold31
Best ad for hot leadsTrial offer
Hot leads booked9
HOTThe Monday report
Lead quality, not just lead count.
Fifty enquiries mean little if none of them are ready to buy. Every Monday you see how good your leads really were.
- New enquiries: hot, warm and cold
- How many hot leads booked or bought
- Which channel and which ad brought the hot ones
- What we change next week
Part of the AI receptionist
Lead qualification runs inside the receptionist that already answers your messages, so there's nothing extra for your team to learn.
Questions about lead scoring.
Will it feel like filling in a form?
No. The customer's own question is answered first. Then come two or three questions in the flow of the chat, the way a person at your front desk would ask them.
Who decides what counts as hot?
You do. We set the rules with you on the setup call, and adjust them when the Monday report shows which leads really book.
How fast does my team hear about a hot lead?
Within seconds, on Telegram. The alert shows the chat so far and the customer's answers, so whoever picks it up doesn't have to ask again.
What happens to warm and cold leads?
They're looked after, not chased. Warm leads get one friendly follow-up. Cold leads get a full answer and stay in your list. Anyone can stop messages by writing STOP.
Can it go into our CRM?
Yes, or into a simple sheet. Tell us which CRM you use and we'll check it on the call.
Is it a separate product?
No. Hot, warm and cold rating is part of the Answer and book plan, together with replies, booking and the Monday report. See pricing.
16:45
Know which leads to call first.
Book a free 20-minute call. We'll look at where your enquiries come from and agree what hot means for your business.